FAQs

Absolutely. The scope of physiotherapy is broad. If you’re unsure, contact us — chances are, Carly can help.

Not at this time. Receipts are provided for reimbursement through your insurance.

No, a doctor’s referral is not needed to book a Physiotherapy appointment, you can book directly.

Not necessarily. Improving functional strength is often the most important factor for managing

osteoarthritis. Physiotherapy helps you find the right activities and exercises for your lifestyle and body.

Navigating life’s hormonal changes is hard, and the health and wellness culture online is even harder. Hormonal changes can affect our tendon health, bone density, and unfortunately muscle mass decreases because we need to put intentional and proper “stress” on our muscles, joints, and bones in order to counteract these changes.

Some people don’t know where to start, and a physiotherapist can help you create an exercise program that fits your life and your goals. Carly can do a program with you in the clinic as part of your physiotherapy care.

Loose, comfortable clothing as it’s important to have a good look at everything around the injury site. Lower extremity injuries (low back, hips, knees, ankles/feet) please bring a pair of shorts to change into.

Upper extremity injury (neck, upper back, shoulder, ribs, elbow, wrist/hands) please bring an undergarment, tank top, or loose t-shirt to change into.

You may also bring anything you might want your physiotherapists opinion on. For example, sports equipment, footwear/attire, or bracing you may be using to determine the best plan of care.

No. Believe it or not, physiotherapists are very good at assessing and diagnosing injuries and when imaging should be ordered. A physiotherapist can assess you, diagnose your injury, and come up with a plan of care even without results of medical imaging. Most of the time, the results of imaging won’t change the plan for the patient. Meaning if the results of the imaging say you have tendonopathy, bursitis, degenerative tear, disc bulge, ligament tears, etc., the physiotherapist will assess the patients FUNCTION first, and then create a plan based off of that. The medical imaging is just a picture in time that doesn’t always equal the patient in front of you. Someone may have damage to an area on paper, but they are fully functional in their life. Someone may have no “injury” on paper, but they are not functioning as well as they’d like. This is why seeing your physiotherapist is important, as we look at the big picture.

In some cases, upon assessment a physiotherapist might be concerned about a fracture and therefore would suggest waiting for the results of an X-ray to determine if the patient needs casting, altering weight-bearing status, or perhaps surgery.

In other cases, someone might be waiting for the results of an MRI to determine whether or not someone needs surgical intervention. While waiting for those results, physiotherapy can help improve strengthening muscles around the area of injury to improve function, and maybe they’ll get back to 100% and not require surgery. If surgery is required, as research shows physiotherapy pre-habilitation strength training before surgeries significantly improves patients strength and outcomes after surgery.